At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Greenville visitor information.

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Visiting a patient

Visiting a patient

Visits from family and friends can make a hospital stay seem shorter and brighten a child’s day. However, it is also important that our patients get the rest they need to recover and be ready to go home. 

The following rules apply to visiting a patient at the Greenville Shriners Hospital:

  • Only two visitors at a time are permitted for each patient. When more than two visitors are here we ask that they take turns, using the visitor’s lounge, outdoor patio or main lobby between visits.
  • All visitors must wear a visitor’s pass at all times. Passes are available at the front lobby desk and are valid for one visit.
  • Parents or guardians will be responsible for accompanying visitors (family and nonfamily) under the age of 16 years.
  • Children are not allowed on the third floor.
  • Visitors who are disorderly or who do not observe hospital regulations will be escorted from the hospital by a security guard and refused subsequent visiting privileges.
  • Our patients are more vulnerable to infections, so visitors with a cold, flu, vomiting, diarrhea, pink eye, fever, rashes, fifth disease, head lice, chicken pox or other infection should wait until their condition has improved, before visiting.
  • Parents/guardians are not to leave the inpatient area of the hospital without first notifying a nurse.
  • Alcoholic beverages, weapons or illegal drugs are not permitted in any area of the hospital. Any visitor who brings these items to the hospital will be escorted out by a security guard and may be refused subsequent visiting privileges.
  • No items are allowed that contain latex, including latex balloons, rubber balls, and certain toys and games. Mylar (foil) balloons are allowed.
  • Shriners Hospitals for Children is not responsible for money or other valuables, such as electronics and jewelry brought in by patients or families.


Patients love to receive gifts while in the hospital. Please note:

  • Consider inexpensive and safe gifts that are appropriate for the child’s age.
  • Before bringing a gift of food, please consult with the child’s nurses.
  • We do not allow rubber balloons in the hospital. Rubber balloons cause a safety and allergy hazard to many of our patients. Only Mylar (foil) balloons are permitted in the hospital.

Sunshine Shop

The Greenville Shriners Hospital Auxiliary stocks and staffs the only gift shop inside the hospital. All monies made from the sale of store items goes towards a scholarship fund for patients and former patients wishing to further their education. To date, nearly 1,000 children have received a scholarship ($1,500 each) to college from the auxiliary.


Parents or guardians may stay with their child 24 hours a day.

See our Getting here page for a list of hotels that offer discounts to families and patients of the Greenville Shriners Hospital.