At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Please note that Shriners Hospitals for Children does not administer COVID-19 testing or treatment at this time. If your child has an upcoming appointment and you or your child are exhibiting a cough, fever, chills, shortness of breath or flu like symptoms, please contact your local Shriners Hospitals for Children location to reschedule the appointment.

Shriners Healthcare for Children — Twin Cities visitor information.

For the latest updates about COVID-19, please visit the CDC website.

Skip to navigation

Medical records and insurance

Medical records and insurance

Medical records

If you are requesting copies of you or your child’s Shriners Healthcare for Children — Twin Cities medical record, please follow these instructions:

  1. Download and print this Authorization for Disclosure of Health Information form
  2. Fill out the form as completely as you can.
    • Be sure to include the patient information, #1, #2, #3 and signatures.
    • Please be as specific as you can about the information.
  3. Please email, mail or fax your authorization form to the address below.
    • There may be a charge for copies of your medical records. If there is, we will notify you before copies are made.
    • Requests for copies may take between 10–15 business days to process upon receipt of the authorization form.

Please be advised that records can be transferred between Shriners Healthcare for Children facilities by calling the health information department at 612-596-6154.

Shriners Healthcare for Children — Twin Cities
Health Information Management
2025 East River Pkwy
Minneapolis, MN 55414
Phone: 612-596-6154
Fax: 612-596-6153
Email: twiroirequest@shrinenet.org

Insurance questions

At Shriners Healthcare for Children — Twin Cities, we provide medical services without barriers. Our practitioners determine the plan of care for all families regardless of their ability to pay. We accept all insurance types and companies, and offer options for financial assistance to those who need help, or are uninsured

For insurance related questions please contact patient financial services at 612-596-6108.