At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Children's Twin Cities visitor information.

Skip to navigation

Policies and safety

Policies and safety

Shriners Children's Twin Cities embraces a culture of care that respects the rights, needs and safety of all patients and families. Our professional team will ensure you receive the appropriate education regarding your child’s condition, treatment and ongoing care needs. Patients and families are encouraged to share their questions and concerns with the care teams.

Health precautions

Please notify us within three weeks of the surgery date if your child experiences symptoms of infectious illness including fever, cough, rash, vomiting, diarrhea or any suspected/known exposure to chicken pox, measles or any other contagious disease/condition. Call our outpatient clinic at 612-596-6106, Monday through Friday between 8 a.m. – 4:30 p.m. A nurse will talk with you about these concerns.

Guardian requirements

A parent or legal guardian must accompany your child on the day of admission. If legal guardianship is held by someone other than the biological parent(s), please bring guardianship papers with you to the clinic. If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records. The papers must be in English.

If the patient will be accompanied by someone other than a legal guardian, a notarized permission slip signed by the legal guardian must be presented at the time of appointment check-in.

Nondiscrimination policy

The mission of Shriners Children's is carried out without regard to race, color, creed, sex or sect, disability, national origin or ability of a patient or family to pay. For more information, download our Nondiscrimination Policy.

Smoke and alcohol-free

Shriners Children's Twin Cities is a smoke-free campus. The use of alcohol is not allowed on clinic grounds.