At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Philadelphia visitor information.

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Visting a patient

Visting a patient

Visting a patient

Guidelines for visiting

The healing process is enhanced by the support of family and friends. All visitors must check-in at the reception desk in the hospital lobby where they will record their destination and be given a visitors badge.

Our hospital strives to maintain the highest level of patient care, professionalism, cleanliness and safety standards. In order to do so, we require these guidelines be followed:

  • Visiting hours are from 8 a.m. to 8 p.m.
  • All visitors must stop at the front desk in the lobby for a visitor sticker.
  • Visitors are asked to respect patient confidentiality.
  • Children of all ages may visit the inpatient unit. However, those under 18 years of age must be accompanied by an adult when visiting.
  • All visitors must wash their hands when they enter the patient’s room and prior to leaving. Nursing staff will share any additional infection control measures that may be necessary.
  • Children in hospitals are more susceptible to infections; therefore, we ask visitors with a cold or infection to wait until the condition has improved before visiting.
  • Only two visitors per patient (excluding parents/legal guardians) are allowed on the inpatient unit at one time.
  • In the pediatric intensive care unit, limited visitors are welcome. Only two visitors are allowed bedside including parents/legal guardians.
  • Children who are not patients are not allowed in the pre-op, holding or recovery rooms.
  • There is a nursing supervisor available at all times if you have any questions or concerns during your visit.
  • Patients and visitors are not allowed to consume alcohol or smoke while staying at, or visiting the Philadelphia Shriners Hospital.
  • Shriners Hospital for Children — Philadelphia is a non-smoking facility.
  • Latex (rubber) balloons are not permitted in the hospital. Patients may only receive mylar balloons.