At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

What to expect at the Portland Shriners Hospital.

Skip to navigation

Policies and safety

Policies and safety

Policies and safety

Our mission is to ensure a safe and secure environment while providing the highest level of professionalism and customer service.

Security services

  • For emergencies inside the hospital, dial “8” on any hospital phone.
  • For non-emergency or routine security issues, dial “0”.
  • Please report any suspicious activity.

Hospital emergencies

The hospital uses a series of codes to announce emergencies. Emergency management guides describe these codes and are located near phones throughout the building. During an emergency, report to the inpatient nurse’s station or assigned patient room (if safe to do so) and await instructions from hospital staff or emergency responders.


During your stay, please do not remove your identification wristbands. For the protection of patients, visitors and staff, hospital staff may ask to check your wristband to ensure you belong in the hospital. If your wristband is lost or damaged, contact the inpatient nurses’ station for a replacement.

In addition to responding to emergencies, safety issues and conducting investigations, our staff provides safety escort services and minor vehicle assistance.

Nondiscrimination policy

The mission of Shriners Hospitals for Children is carried out without regard to race, color, creed, sex or sect, disability, national origin or ability of a patient or family to pay. For more information, see our Nondiscrimination Policy.